The Consumer Code for Home Builders

Why is the Code important to me?

The Consumer Code for Home Builders (“the Code”) was developed by the home-building industry to make the home buying process fairer and more transparent for purchasers.

The Code requires that all Home Buyers are treated fairly, know what levels of service to expect, are fully informed about their purchase and their consumer rights before and after they move in, and are provided with a speedy, low cost dispute resolution scheme to deal with complaints about breaches of the Code.

Read more on The Consumer Code for Home Builders website »

Find out more:

Find out more about The Consumer Code for Home Builders:

• What is the Code and why is it important to me?
• What does the Code cover?
• Who is covered by the Code?
• How are complaints dealt with?
• How is the Code governed?
• How is the Code monitored?
• How is the Code enforced?

• Download The Code Requirements (PDF 292kb)
• Download The Consumer Code Scheme (PDF 2mb)